Returns & Exchanges

At Splendor Garden, we are committed to providing the highest quality organic spices and herbs; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on unopened items.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for the return to receive a Return Authorization (RA) number.

• 2.
  Prepare the Package

  Securely pack the unopened spice containers in their original packaging, ensuring the RA number is clearly marked on the outside of the box.

• 3.
  Ship the Items

  Send your package via a trackable shipping service to our distribution center; please note that shipping costs for non-defective food items are the responsibility of the customer.

• 4.
  Receive Refund

  Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.